I had a call yesterday with a guy (I’ll call him Julio, because that isn’t his name) that is responsible for storage decisions at a very big company (I’ll call the company Acme, because that isn’t the company’s name). I can’t name the company or the guy for reasons that are obvious to anyone who works in a large public company. But I can share the gist of our conversation. The part that is interesting to startups is the conversation we had around supplier management, environment complexity, and supplier support.
Julio’s at the end of a purchase decision cycle, and he told me which way he was going. “We’re going with Sun, at least for now,” he said, “because they provide great service, we’ve worked with them for years, they understand our environment, and quite frankly, I don’t want to add another supplier.” (more…)